Refund Policy

💰 Refund Policy

Effective Date: July 29, 2025

1) Our Commitment

At TamilAlliance.com, we aim to provide a smooth and satisfying experience for all our members. If you ever feel the service did not meet your expectations, we are here to help and resolve your concerns quickly.

2) When You Can Request a Refund

You may request a refund within 10 calendar days from your payment date in cases such as:

  • Duplicate or accidental payment
  • Technical issues that prevent you from accessing our services
  • Service not matching the description provided on our website

3) Friendly Conditions

We try to keep the process simple and fair:

  • Refunds are generally approved if requested within 10 days and usage is minimal.
  • If substantial usage is made (e.g., sending multiple messages, viewing several contact details), we may offer alternative solutions like service extensions instead of a refund.
  • Any violations of our Terms of Use may make the purchase non-refundable.

4) How to Request a Refund

Simply contact us through:

Please include your registered name, payment date, transaction ID, and reason for the refund.

5) Processing Time

We review refund requests within 5–7 working days. Approved refunds will be processed to your original payment method within 7–10 working days after approval.

6) Policy Changes

We may update this policy when needed. Any changes will be posted on this page and will take effect immediately.

By making a payment on TamilAlliance.com, you agree to this Refund Policy.

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